White Water Consultancy - Technical Problems ?

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Northern Blue
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White Water Consultancy - Technical Problems ?

Post by Northern Blue » Fri Dec 14, 2018 11:53 am

Does anyone local to WWC in Wales know if they’re experiencing technical issues at the moment.

I have been trying to contact them about an outstanding order over the last two days and can’t get through to them on the phone. Their website has an “Scheduled Maintenance” banner showing (yesterday & today). Hopefully they’ll respond to an email I sent earlier ?

Northern Blue
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Re: White Water Consultancy - Technical Problems ?

Post by Northern Blue » Fri Dec 14, 2018 9:48 pm

Not confirmed, but I’m hearing this is more than technical problems, which is very sad news.

LucyLou19
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Re: White Water Consultancy - Technical Problems ?

Post by LucyLou19 » Fri Dec 14, 2018 11:14 pm

Im assuming they had some storm damage when the Teifi flooded?

Northern Blue
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Re: White Water Consultancy - Technical Problems ?

Post by Northern Blue » Fri Dec 14, 2018 11:21 pm

I think so.

Northern Blue
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Re: White Water Consultancy - Technical Problems ?

Post by Northern Blue » Sun Dec 16, 2018 9:25 am

It’s starting to look like WWC may have ceased trading, which if correct, is sad for the company and their employees that I’ve been told have been made redundant, but to leave their online ordering system live, taking money from fellow kayakers and not honouring the sale this close to Christmas is leaving a bitter taste !!

Chris Bolton
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Re: White Water Consultancy - Technical Problems ?

Post by Chris Bolton » Sun Dec 16, 2018 10:21 am

Very sad if they have ceased trading, as you say. So far as your money is concerned, if you paid by credit card, your card company may have to refund you.

Northern Blue
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Re: White Water Consultancy - Technical Problems ?

Post by Northern Blue » Sun Dec 16, 2018 10:45 am

Thanks Chris, PayPal should eventually sort out the refund, but it will be in their own timeframe.

Suppaddler
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Re: White Water Consultancy - Technical Problems ?

Post by Suppaddler » Thu Jan 10, 2019 1:48 pm

I believe WWC went into
Liquidation a week or so before Xmas. Liquidators have changed the locks and installed cctv. That’s all
I know. It’s a shame that such a great shop as gone under!!

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Re: White Water Consultancy - Technical Problems ?

Post by Northern Blue » Tue Jan 15, 2019 8:57 am

Just by way of an update, PayPal have fully refunded my purchase cost.

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