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Customer Service - Whitewater The Canoe Centre

Posted: Sat Mar 10, 2018 7:57 pm
by PSK
I was a little surprised when I broke the strap on my Sweet Strutter helmet. I was also slightly dis-chuffed to find the receipt showed it was out of warranty too (of course it had to be).

But those very nice people at Whitewater The Canoe Centre got together with those other nice people at Sweet Protection to send me a nice new helmet all the same.

All very nice and hassle free - excellent customer service.

Thankyou WWTCC and Sweet Protection.

http://www.whitewaterthecanoecentre.co.uk/

JW

Re: Customer Service - Whitewater The Canoe Centre

Posted: Sat Mar 10, 2018 11:14 pm
by Mrstratos61
I'm in the fortunate position of them being local.service and advice has always been exemplary

Re: Customer Service - Whitewater The Canoe Centre

Posted: Sun Mar 11, 2018 8:05 am
by PSK
PSK wrote:
Sat Mar 10, 2018 7:57 pm
I was a little surprised when I broke the strap on my helmet. I was also slightly dis-chuffed to find the receipt showed it was out of warranty too (of course it had to be).

But those very nice people at Whitewater The Canoe Centre got together with those other nice people at Sweet Protection to send me a nice new helmet all the same.

All very nice and hassle free - excellent customer service.

Thankyou WWTCC and Sweet Protection.

http://www.whitewaterthecanoecentre.co.uk/

JW