Incentivising Club Coaches

Inland paddling
User avatar
mharrall
Posts: 2966
Joined: Thu Oct 17, 2002 8:28 am
Location: Trowbridge Wilts. UK

Incentivising Club Coaches

Post by mharrall »

I’m interested in knowing how clubs out there encourage and attract coaches to join.

Do any clubs offer:
Free or reduced membership
Partial or full reimbursement for the cost of courses
Payment per hour of coaching provided
A gift at the end of the year (voucher for kit perhaps)
Absolutely nothing!
Something else I haven’t thought of?
Martin

User avatar
Lewis@BearAdventure
Posts: 28
Joined: Thu Feb 19, 2009 12:01 pm
Location: Abergavenny, Wales

Re: Incentivising Club Coaches

Post by Lewis@BearAdventure »

Our club "Peak Paddlers" based in Buxton Derbyshire offer there coaches payed hours for running pool sessions and outdoor sessions. They even pay some coaches for river trips. They are currently putting some people through the UKCC scheme also. I think the club is paying for this... if not i know it will be subsidised!!

I think clubs nowadays cant rely on the Volunteer sector as now they need UKCC coaches who are proffesionally trained people.

Hope this helps

Lewis

Glyn B
Posts: 410
Joined: Mon Dec 31, 2007 12:29 pm

Re: Incentivising Club Coaches

Post by Glyn B »

Mostly my undying and unequivocal gratitude!

Seriously, club pays for the courses and hopes (fingers crossed!) that we get enough back from satisfied paddlers that we can keep on doing that.

On a personal level, a 'thankyou' is amazingly well received.

User avatar
Bob Flanagan III
Posts: 344
Joined: Thu Sep 01, 2005 5:10 pm
Location: Sowf Croydon and the Sunshine Coast of Eastbourne

Re: Incentivising Club Coaches

Post by Bob Flanagan III »

We made a bit of money courtesy of Nestle this year so bought the coaches a gift of their choosing for giving up their time.

Currently we subsidise coaches training costs and are considering their BCU membership cost as well

DaveB
Posts: 330
Joined: Sat Nov 06, 2004 9:21 pm
Been thanked: 7 times

Re: Incentivising Club Coaches

Post by DaveB »

membership fees in our club are so derisory that a subsidy would be neither here or there.

Funding provided for the cost of coaching qualifications.

no payment for coaching on the basis that the coaches are doing it for fun (and the club runs on a shoestring anyway).

A big thankyou always goes down well!

User avatar
seanieb
Posts: 99
Joined: Thu Jan 18, 2007 1:40 am
Location: Ireland
Contact:

Re: Incentivising Club Coaches

Post by seanieb »

There are two categories of instruction in our Uni club. And I would classify them as,
- professional
- peer

Professional coaching would consist of a certified instructor teaching or assessing an ICU (in your case BCU) course or exam. Payment for this type of course is acceptable. Some instructors choose to waive the fee because they are members themselves.

Everything else falls under peer instruction (even if the instructor is certified), this makes up the bulk of the instruction that our club gives. We start with a core idea, you were taught for free, now return the favour. No matter how qualified you are. This is an appeal to a sense of virtue.

Peer instruction might lack quality so we have tried to build quality in, this is where the first level of incentive comes in. We have arranged a instruction weekend, made up of 45 minute modules aimed at teaching members how to instruct beginners. This weekend is made up of a basic instructor course mixed with some customer service, games and other basics, all tailored to our teaching area. Some of the modules are thought by a guest coach (paid for by the club), a nationally known personality that will teach personal paddling skills also. This addition of this instructor adds a drawing power to the weekend. This is the carrot that attracts a lot of people to the weekend, and when they are there the club benefits by creating new instructors.

The next hurdle is getting them to teach sessions. Making it as easy as possible for a class to run helps lots. Making sure that the curriculum for each class is predetermined and clearly outlined, takes a lot of work load away from potential instructors. Promotion and organisation of the sessions should also be pre arranged. Essentially the instructor should only have to arrive and teach. You'd be surprised how little incentive is needed to get instructors to volunteer after all that is taken care of.

Incentives can be a doubled edged sword too. One example to illustrate this problem of incentives is my website (irishwhitewater.com), its much like ukrgb, but much younger. To encourage people to submit river guides I ran a competition, with free DVD's for the best guides. I received several great submissions. then after the competition I didn't receive any submissions, this was to be expected for a few weeks. But its several months after the competition and still the number of submissions is a fraction of what it was before. I couldn't figure it out why people stopped submitting. Until I was speaking to a friend who said he had written a guide for a river, and I said send it in. He didn't want to till the next competition!! In my head the competition was a once off, but to the users I had set a precedent. My incentive had backfired.

This is only the tip of the ice berg when it comes to incentives (I'll try to post more examples when I get a chance). Our club is over 30 years old, and its played with several forms of incentives. Some have backfired. Introducing incentives can get people to help out, but sometimes for all the wrong reasons. And it might work in the short to medium term but not in the long term. One way to spot a potential issue is if money is changing hands.(although sometimes it is necessary to pay instructors or subsidise courses)

I love thinking about and devising incentives, I think its a true art form and I'll post again on this thread when I get some more time.
Have a look at this fantastic lecture by Barry Schwartz, he covers the topic incentives in his lecture.
The real crisis? We stopped being wise
http://www.ted.com/index.php/talks/barr ... isdom.html
Last edited by seanieb on Fri Apr 03, 2009 2:02 pm, edited 3 times in total.

User avatar
Adrian Cooper
Posts: 9759
Joined: Thu Apr 25, 2002 2:26 pm
Location: Buckinghamshire
Has thanked: 1 time
Been thanked: 17 times

Re: Incentivising Club Coaches

Post by Adrian Cooper »

We offer a contribution to course fees as a discount off the subsequent year's subs. We don't pay for the cost of travel or accomodation.

twopigs
Posts: 1341
Joined: Mon Nov 21, 2005 2:55 pm
Location: Stroud & Cheltenham
Has thanked: 3 times
Been thanked: 9 times

Re: Incentivising Club Coaches

Post by twopigs »

Certainly offer to pay for relevant coaching quals, keeping updated and keeping First Aid quals up to date. Not thought about travel not accommodation yet!
Canoeing - bigger boat, broken paddle, more skill!

Eliza Dolittle
Posts: 757
Joined: Fri May 04, 2007 1:29 pm
Location: I'm Surrey I haven't a clue.

Re: Incentivising Club Coaches

Post by Eliza Dolittle »

Our Coaches do not get paid for delivering courses to Club Members. Nor do the officers and officials for the Club get any payment for all the time they put into running the Club.
We offer financial support for coaches to gain qualifications and have run subsidised courses too.(Up to £75 per person a year. Adult membership is £25 so not much point in offering a discount on this)
All volunteers and helpers, not just coaches get an invite to a "Thank you" supper each year.
We have a pot at the AGM for Best Non Paddling Contribution to the Club.

User avatar
mharrall
Posts: 2966
Joined: Thu Oct 17, 2002 8:28 am
Location: Trowbridge Wilts. UK

Re: Incentivising Club Coaches

Post by mharrall »

Our club does pay for up to ½ the cost of a coaching course depending on what it is and how many courses a coach has applied for over a year, but that is the only concession. This is fine, but now and again the system can be unfair:
  • Recently a coach had to pay for his son to attend a beginner’s course that he himself would most likely be delivering. It didn’t seem unreasonable to me that he should either have the fee for his son waived or at least reduced but that didn’t happen.

    A coach was asked to attend a course by the club to aid in its work towards clubmark. Not a problem you might think but the club then only paid 50% of the course fee even though attendance was at the club’s request. Incidentally this is the same coach as in the above example, but it is not me.

    Sometimes someone can attend a coaching course and have 50% of it paid for by the club and then not put very much back into the club. This has made the club very reluctant to pay the subsidy until a substantial commitment has been shown. Therefore it can take months to get any money back while the ‘commitment’ level is proved.

    Different coaches put in different amounts of time back into the club. Most of the work is done by a small number of people; I’m sure all clubs are like this. The majority of people simply pay their fees and take what they can from the club without putting much, if anything, back in.
Recently I found myself thinking about these situations and wondering how things could be changed to make it fairer. After some time I came to the conclusion that the fairest system is to have no incentive at all other than the fact that coaches and other volunteers are actually paid based on the amount of work that they put in. That way, those that put the most in, get the most reward. Volunteers would pay the same membership fees as averyone else and pay for thier own coaching courses. The only difference between a coach/volunteer is that they get paid for thier time.
In fact, I wondered whether things should be taken one step further and that a club should be run as a business. The business would charge for the service of coaching and trip organisation/leadership and would rent out equipment to paddlers that needed them for these events. It would also employ coaches, albeit at a meagre salary, to provide the services. As a matter of fact the club would be just like an outdoor pursuits centre but at a much lower cost.

It’s a radical idea which I’m sure will cause some consternation. Discuss away! And if there are already clubs out there like this then I’d be most interested to know how well it works.

Incidentally I should also add that the chances of something like this ever happening at our club are almost zero, and that this is just an idea
Martin

User avatar
Martyn Hartley
Posts: 572
Joined: Tue Apr 23, 2002 7:19 pm
Location: Lancashire
Contact:

Re: Incentivising Club Coaches

Post by Martyn Hartley »

I always held the view, that if a Volunteer was leading a session (unpaid), then their children (if they had them!) could attend free of charge.

Some years back one Club of which I am a member introuduced a Coach Credit sheme. Every session worked by a volunteer Coach earns a notional amount (I think it was originally £3 per hour), which was logged. They could then subsequently spend the amount earned on further training and/or membership fees.

They then developed this, so new Coaches had all their training fees paid, provided they agreed (in writing) to work x hours for the Club over the following 12/ 24 moths (whatever was reasonable)

I have also in the past used Club funding to buy specialist kit to pass on to active voluntary coaches eg splits, tow line, throwline etc. ie paying for the equipment they need to carry out the role. It's always difficult where to draw the line - depends how many Coaches you have, whether they all equally share the workload, how much money the activities generate. etc.

The important thing (in my view) is that it is unambiguous - any "rules" need to be clear and fair. And of course everything needs to be recorded/reported in the Club Accounts.

Most Clubs can't survive without Volunteers, so I think they should be proactively supported

User avatar
NickB
Posts: 842
Joined: Thu Mar 28, 2002 10:11 am
Location: Plymouth
Contact:

Re: Incentivising Club Coaches

Post by NickB »

mharrall wrote:In fact, I wondered whether things should be taken one step further and that a club should be run as a business. The business would charge for the service of coaching and trip organisation/leadership and would rent out equipment to paddlers that needed them for these events. It would also employ coaches, albeit at a meagre salary, to provide the services. As a matter of fact the club would be just like an outdoor pursuits centre but at a much lower cost.
Tax, national insurance etc?

The PPCA give active coaches a membership discount and support towards course fees I believe, not sure though as I haven't been helping out lately!!
Cheers
Nick Benny

Arguments are extremely vulgar, for everybody in good society holds exactly the same opinions!

User avatar
Adrian Cooper
Posts: 9759
Joined: Thu Apr 25, 2002 2:26 pm
Location: Buckinghamshire
Has thanked: 1 time
Been thanked: 17 times

Re: Incentivising Club Coaches

Post by Adrian Cooper »

NickB wrote:
mharrall wrote:In fact, I wondered whether things should be taken one step further and that a club should be run as a business. The business would charge for the service of coaching and trip organisation/leadership and would rent out equipment to paddlers that needed them for these events. It would also employ coaches, albeit at a meagre salary, to provide the services. As a matter of fact the club would be just like an outdoor pursuits centre but at a much lower cost.
Tax, national insurance etc?
AALA?

Can of worms?

User avatar
mharrall
Posts: 2966
Joined: Thu Oct 17, 2002 8:28 am
Location: Trowbridge Wilts. UK

Re: Incentivising Club Coaches

Post by mharrall »

Adrian Cooper wrote:
NickB wrote:
mharrall wrote:In fact, I wondered whether things should be taken one step further and that a club should be run as a business. The business would charge for the service of coaching and trip organisation/leadership and would rent out equipment to paddlers that needed them for these events. It would also employ coaches, albeit at a meagre salary, to provide the services. As a matter of fact the club would be just like an outdoor pursuits centre but at a much lower cost.
Tax, national insurance etc?
AALA?

Can of worms?
Credits, see M.Hartley post. Or expenses perhaps, I'm not talking massive amounts of money, just enough to cover costs incured in fair manor.
Martin

GillD
Posts: 131
Joined: Thu Nov 09, 2006 7:57 pm

Re: Incentivising Club Coaches

Post by GillD »

Petrol expenses for club sessions (20p a mile)

1/2 funding towards reasonable coaching courses

Buying coaches in for courses, hence reducing costs

We're tried different things, ie at the baths coach 1st session have 2nd session free. This backfired on me when people transferred their free session to their family & then even transferred over different weeks. This was stopped when we realised how bad it had got & we no longer will be offering any free sessions.

We paid up front to train our lifeguards for the baths sessions on the understanding that they would 'pay back' the money with their time, one of these lifeguards has been hard to get hold of and has let us down on a number of occasions. We now will not pay up front, but only once committment has been shown, this has caused us some issues with people if they need the money up front to pay for the coaching course, but having been burnt a number of times care is now taken.

Lesson learnt, only petrol expenses & 1/2 funding after the hours have been done nothing else.

User avatar
janet brown
Posts: 786
Joined: Sat May 17, 2008 9:15 am
Location: Pulborough, West Sussex

Re: Incentivising Club Coaches

Post by janet brown »

We have a system of half price membership for coaches (adult normally £60), with free boat storage for those on the duty rota (worth £20 pa).
The club has always paid half of coaching course costs, but the UKCC seems to be costing us a lot more already, so this is probably going to be at discretion of committee now.

As yet we don't have any minimum level of commitment, but this has been discussed. We have only had one ex-member take the mickey, and do BCU level 2 training half funded by the club, help out at a few sessions to get hours, then self fund the assessment and disappear. In hindsight, this was predictable, as the individual was planning a career in outdoor pursuits.
There are the usual gripes about amount of commitment to the club, which can be very divisive.

I like the idea of credits (not sure who would manage these within our club): financial gain does raise issues of tax and NI, as I discovered years ago when paid for trampoline coaching.
Janet

User avatar
Martyn Hartley
Posts: 572
Joined: Tue Apr 23, 2002 7:19 pm
Location: Lancashire
Contact:

Re: Incentivising Club Coaches

Post by Martyn Hartley »

janet brown wrote:
I like the idea of credits (not sure who would manage these within our club): Janet
The Club Tresurer keeps a log for the scheme I mentioned. He seemed the obvious choice, as the Club need to know what liability is being acrued by the scheme.

Incidently the scheme did win an award from Volunteers in Sport a few years ago.

N.E.Body
Posts: 1
Joined: Sat Apr 04, 2009 12:03 am

Re: Incentivising Club Coaches

Post by N.E.Body »

Our club provides no real incentives. When you are on duty at the pool (either qualified or not) helping out you are still required to pay the admission fee as anyone else would. There is no discount on the fee's that members pay.

The club provides no funding for qualifications however it does support applications to external funding bodies when potential coaches as seeking funding.

The club I am involved with does not seem to hold the current coaching scheme in high regard and due to this we only have one currently qualified coach and they are in no rush to change this.

User avatar
mharrall
Posts: 2966
Joined: Thu Oct 17, 2002 8:28 am
Location: Trowbridge Wilts. UK

Re: Incentivising Club Coaches

Post by mharrall »

N.E.Body wrote:When you are on duty at the pool (either qualified or not) helping out you are still required to pay the admission fee as anyone else would.
That seems very unfair. You shouldn't be expected to pay for the privilege of coaching at a pool session.
Martin

User avatar
janet brown
Posts: 786
Joined: Sat May 17, 2008 9:15 am
Location: Pulborough, West Sussex

Re: Incentivising Club Coaches

Post by janet brown »

Martyn Hartley wrote:
janet brown wrote:I like the idea of credits (not sure who would manage these within our club): Janet
The Club Tresurer keeps a log for the scheme I mentioned.
Oh dear: club treasurer currently happens to be my husband, and he's just made an horrible face about that idea!
Another snag would be that we have several coaches who are not particularly interested in more training other than the essential First Aid and coach updates every 3 years, perhaps we'd end up buying kit for them?
mharrall wrote:
N.E.Body wrote:When you are on duty at the pool (either qualified or not) helping out you are still required to pay the admission fee as anyone else would.
That seems very unfair. You shouldn't be expected to pay for the privilege of coaching at a pool session.
Absolutely!

Janet

User avatar
geyrfugl
Posts: 1271
Joined: Wed Dec 13, 2006 7:57 pm
Location: Barnard Castle

Re: Incentivising Club Coaches

Post by geyrfugl »

We do the "Absolutely nothing !" option. We don't ask and don't care if members have coaching qualifications (or indeed, star tests or BCU membership) and we don't permit _formal_ coaching. It may sound radical, but it has proved very effective and is remarkably easy to administer :-) Your club treasurer will love it !

Andy

User avatar
paddledragger
Posts: 124
Joined: Fri Oct 24, 2008 12:17 pm
Location: North West
Contact:

Re: Incentivising Club Coaches

Post by paddledragger »

geyrfugl wrote:We do the "Absolutely nothing !" option. We don't ask and don't care if members have coaching qualifications (or indeed, star tests or BCU membership) and we don't permit _formal_ coaching. It may sound radical, but it has proved very effective and is remarkably easy to administer :-) Your club treasurer will love it !

Andy

This idea would work well for me, bit far for me to go however!! As a former Level one club coach I would simply be happy with feeling appreciated by those you're coaching (which I found was forthcoming anyway) and by fellow coaches, and good helpful support and advice being offered by higher level coaches within the club environment, encouragement to help you move to the next level should you so wish. Maybe I'm fairly easy pleased!! I am currently however not a member of any club and not intending to be, so perhaps I should just shut up!!!!!! ;-)

Vander
Posts: 26
Joined: Tue Oct 25, 2005 4:59 pm

Re: Incentivising Club Coaches

Post by Vander »

I was at a coaching update fourm last weekend and with the booking form was an agreement that the BCU (as I understood it, possibly a regional thing thought) would fund half the course, if a CBU affiliated club committee member signed an agreement for the coach taking the course to agree to a reasonable commitment to the club. It suggested in the region of a 1* course (8 hours or so) for a 50% subsidy of a 1 day course, and longer commitment for a 2 day course. Not sure if this is a BCU initiative, a regional thing, or a one off for that event. My club isn't BCU affiliated so I could take advantage of it, and so didn't look into it in too much detail.

Hope that's some help.

Eliza Dolittle
Posts: 757
Joined: Fri May 04, 2007 1:29 pm
Location: I'm Surrey I haven't a clue.

Re: Incentivising Club Coaches

Post by Eliza Dolittle »

If you live in the Southern Region there are grants available to support people who wish to gain coaching qualifications. Terms and conditions on the region website http://canoesouth.org/uploads/Coaching% ... 0Sep08.pdf

User avatar
Global Traveller
Posts: 194
Joined: Fri Mar 13, 2009 5:23 pm
Location: Clevedon, North Somerset
Contact:

Re: Incentivising Club Coaches

Post by Global Traveller »

OK what we do at Clevedon Canoe Club now is to have a coaches agreement. Previously we have paid for the coaches to do BCU Level 1 etc and depended on their commitment to provide coaching for the 260 members etc where applicable. But this proved to be biased to a few who alays turned up and those that most of the time couldn't be bothered.

However we have changed that this year, with a slight back date to the last course for Level 1 coaches we ran last year - therefore IF the club pays for the relevant coaching course then they (the participants) sign a formal agreement that says that the club will pay the course costs (usually local as we bring the trainers to us), in return they commit in writing a minimum of 6 x 2 hour sessions during the spring to autumn period on the marine lake we use for members and public have a go sessions. If they do not agree to this, they pay for the course themselves and they have no formal obligation to the club or if the club pays then they fail to turn up at the nominated ( nominated by them) sessions then the agreement allows the club to re-charge a pro rata amount to that person.

If you want a copy of the agreement then let me know :)
I only roll in the dry!!!

User avatar
AnnieC
Posts: 73
Joined: Tue Jan 29, 2008 10:35 am
Location: Gaillimh, Éire

Re: Incentivising Club Coaches

Post by AnnieC »

We have a similar arrangement to that above in our uni club, but we don't have any formal agreement. It's more if you don't sign up to take sessions when that time of year rolls round, the rest of the instructors who were on the course with you will be distinctly unimpressed!

I suppose it's peer pressure, if you did an instructor course and were subsidised, it's on the understanding that you will teach our beginner/intermediate program during the next year. And if you don't volunteer your services and have no good reason not to, you are reminded of your commitment by the Training Officer and generally go yeah, fair enough I've a few hours off on Tuesday how about I take a session then... Obviously it's understood that things can change between doing a course and sessions starting so noone is held to ransom if they just can't coach.

Occasionally someone can't/doesn't end up coaching much following a course, but you just don't prioritise them for the SRTs, first aid courses etc. then.

Basically it's a cultural norm in the club to teach sessions, we had 8 sessions a week for our beginner program last semester excluding the pool so I think it works well though we have to keep an eye on it to make sure that that norm is preserved.

If we had to pay coaches for those 8 sessions we'd have a far smaller budget!

MartiA
Posts: 4
Joined: Thu Mar 26, 2009 7:46 pm

Re: Incentivising Club Coaches

Post by MartiA »

As a Club Treasurer, I really can't get excited by any idea (ie coaching credits) that involves any more administration than we have at the moment.

I suppose the wide range of views, ideas, techniques, incentives, brow-beating, etc. expressed here is a reflection, in the end, of each's Club bank balance.

Last year we gained an A4A award, and much of this has been spent on fully funding L1 coaching (15 Coaches) and developing our ( rather put upon) L3 Coach. We had some people who said they wanted to progress from L1 to L2, but seemed more interested in collecting certificates than actually coaching the basics like PP and 1*. The threat of introducing a Coaches agreement seemed to deter them (as we thought it might!). We've now concentrated our efforts on involving those people who actually want to be Coaches and want to do Coaching.

I am Treasurer, Events Coordinator, L1 coach and general dogsbody. I don't get a cent from doing any of it, but I have had some of my best life experiences from taking part in the sport. I've got a 9-5 that pays me; this is my (all consuming) hobby.

As for Pool sessions, we run 2 x 45 minute sessions. In the first session Coaches coach, in the second the Coaches get to do what they want, whatever that may be. It's taken us a while to work out the right formula, but our last term of sessions was the best yet. For one thing, we reduced them to fortnightly, so that the SAME people weren't being put on week-in-week-out. And everybody pays!. The swimming pool don't alter their charges just because some people don't want to pay!

I am, however, interested in one or two ideas that I've read here. The idea of a Coaches Supper, as a thankyou to those who have put in the effort, really appeals to me.

And without meaning to stir up a hornet's nest, I do wonder that, if you think you should be paid for Club Coaching, if may be you've lost your sense of altruism!

User avatar
mharrall
Posts: 2966
Joined: Thu Oct 17, 2002 8:28 am
Location: Trowbridge Wilts. UK

Re: Incentivising Club Coaches

Post by mharrall »

MartiA wrote:And without meaning to stir up a hornet's nest, I do wonder that, if you think you should be paid for Club Coaching, if may be you've lost your sense of altruism!
I have to admit to having to look up 'altruism'.

The world seems to be made up of two kinds of people. No, not the gag about those that wee in thier wetsuits and those that lie about weeing in thier wetsuits! I'm talking about people that give, and people that take. Volunteer coaches are people that give. And what I'm suggesting is: a) the giving of time is all that they should give, it shouldn't be costing them loads of money too; and b) something in the way of thanks wouldn't go amiss. A gift, a supper, whatever. A little something that encourages them to want to do it, and keep wanting to do it other than the satisfaction of teaching someone a new skill.
Martin

mousey
Posts: 87
Joined: Fri Oct 17, 2008 1:36 pm
Location: Belgrade

Re: Incentivising Club Coaches

Post by mousey »

having attractive club members helps a lot :)
Kiss me fat boy

GeoffHill
Posts: 29
Joined: Sat Mar 07, 2009 11:09 pm
Location: Newcastle upon Tyne

Re: Incentivising Club Coaches

Post by GeoffHill »

Although not a kayak coach, I volunteer quite a significant chunk of time to coaching other activities. While doing so, I'm happy to pay for all my own gear, and even my courses, but paying the equivalent of pool fees to volunteer my time. No way

Post Reply

Return to “Whitewater and Touring”