Big Dog Kayaks

Inland paddling
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HAZA
Posts: 127
Joined: Fri Dec 09, 2005 12:48 pm
Location: CONGLETON

Big Dog Kayaks

Post by HAZA »

After 3 years of heavy uni use my Son's Big Dog Force seat cracked Emailed Big Dog, new seat arrived today no charge! fantastic customer service, thanks Jason.

steveg
Posts: 48
Joined: Wed Aug 22, 2007 9:07 pm
Location: East Midlands

Re: Big Dog Kayaks

Post by steveg »

I'll second that. I've had replacement grab handles and drain bung - fully expected to pay but 'no charge' not even for postage!

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carlalvey
Posts: 448
Joined: Wed Jul 27, 2011 1:38 pm

Re: Big Dog Kayaks

Post by carlalvey »

Iv also had a good experience with them. Rang them regarding getting a replacement footplate and sent me one out free of charge.
Thumbs up to big dog.

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